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🔗 Links mentioned in this episode:
Kenton’s Instagram @firstyearsofacupuncture
The First Years of Acupuncture Podcast with Kenton Sefcik Apple | Spotify
The Foundations of Chinese Medicine Giovanni Macioca
Show Notes
As a passionate practitioner of Acupuncture and Traditional Chinese Medicine, I often find myself navigating through a myriad of patient interactions and clinical expectations. Recently, I had the pleasure of discussing essential topics relevant to our practice with my dear friend and fellow TCM enthusiast, Kenton Sefcik. Kenton, who I affectionately call my “TCM little brother,” shared invaluable insights on several subjects, from setting healthy boundaries to effective patient communication.
The Art of Setting Healthy Boundaries & Clinic Expectations
One of the highlights of our conversation was creating healthy boundaries in the clinical setting. We delved into why it’s crucial for practitioners like us, who often empathize deeply with their patients and strive to counterbalance what can sometimes be a cold Western medical approach. Establishing firm policies, like addressing no-shows, was one approach Kenton emphasized. For instance, when a patient fails to cancel on time, having a modest fee—like $45, a fraction of our actual hourly rate—acts as both a deterrent and a respect for our time.
Having a concrete policy that patients acknowledge when filling out their intake form helps set expectations right from the start. It’s a matter of balancing empathy with professional necessity, ensuring we’re respected and can continue to provide quality care.
Effective Communication and Treatment Design
Communication is at the heart of our work, and Kenton affirmed that comprehending patient needs goes beyond the treatment room. From sharing how acupuncture works to setting expectations for treatment duration and frequency, being upfront yet compassionate is key. Kenton underscored keeping patients informed about why certain treatments are necessary, akin to completing a course of antibiotics. This approach prevents misunderstandings and ensures that patients are fully engaged in their healing journey.
Moreover, mirroring patients’ energy levels and tones can foster stronger connections. If a patient comes in feeling low or stressed, meeting them at their level rather than exuberant and high-energy helps maintain a harmonious practitioner-patient relationship.
Teaching and Continuous Learning
In our field, education doesn’t end with graduation. Kenton and I both stress the importance of revisiting foundational knowledge in TCM. Our shared passion for teaching stems from the recognition that robust foundations in practice empower us, and others, to delve deeper into the many layers of Chinese medicine.
Clinic Expectation Challenges in Practice
A significant lesson that resonated was addressing the entrepreneurial aspect of being a practitioner. Many of us inadvertently become small business owners upon graduation, and Kenton reminded us it’s perfectly acceptable to maintain a part-time job while building our practice. Balancing other work commitments while establishing a client base mitigates financial strain and allows focus on delivering excellent patient care.
He also wistfully noted that our financial realities dictate that we sometimes need to make pragmatic decisions. Whether it means taking on additional work or managing lean periods, these moments don’t define failure but rather an opportunity for growth and sustainability in our practice.
Final Reflections
Concluding our dialogue, Kenton and I expressed our commitment to continue sharing wisdom and supporting our fellow practitioners. Our discussion reaffirmed the power of TCM and its profound impact on both patients and providers.
For those newly embarking on this journey or those well-versed in it, remember that creating a thriving practice requires a blend of clinical expertise, empathetic patient care, and business acumen. Never hesitate to reach out, seek advice, or even consider the part-time routes to ensure your practice flourishes. As I always say, keep rocking it with TCM!
Disclaimer
The Acupro Show podcast and material shared through Acupro Academy is a subdivision of Natural Health Sense Incorporated. Designed solely for educational and entertainment purposes. The utilization of information from this podcast or any associated material is at the user’s discretion and risk. This content is not meant to replace the guidance of an acupuncturist. Nor Chinese medicine doctor, medical doctor, physician, or any qualified professional. It is not a substitute for proper diagnosis or treatment. As well as users are strongly advised not to ignore or postpone seeking medical advice. For any existing medical condition with their healthcare professional. Regarding any health concerns.
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